Frequently Asked Questions
How does the Align & Recover - PelviCore work?
Align & Recover - PelviCore works using gentle EMS (Electrical Muscle Stimulation) and Vibration Massage Technology to activate and strengthen your pelvic floor muscles for you.
It sends safe, targeted pulses that mimic natural muscle contractions, helping you engage the right muscles effortlessly, improve control, and build strength with consistent daily use. All you need to do is sit down and relax.
Will Align & Recover - PelviCore work for me?
Absolutely! Align & Recover - PelviCore is designed to work for most women who want to strengthen their pelvic floor, improve control & restore confidence.
With consistent daily use, its smart EMS and vibration massage technology gently activates the right muscles, helping you see and feel real results. No guesswork, no strain, just guided progress.
Where can I use the Align & Recover - PelviCore?
You can use the Align & Recover - PelviCore anywhere that’s comfortable and private... at home, while relaxing on the couch, reading, or even before bed. Its discreet, hands-free design makes it easy to fit into your daily routine, so you can strengthen & recover on your own schedule.
Where are you located?
Our head office is located in Queensland, Australia.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund & Return Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact Us' page, or by emailing us directly at alignandrecoverau@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.